Legal
Refund policy
A 30-day money-back guarantee on theme purchases. Freemius processes the refund; this page says when it applies and how to ask.
Guarantee
30-day money-back guarantee
If Cobble & Candle has a bug or problem that you and I cannot resolve, email me within 30 days of purchase and I will refund the full amount. Refunds go back to the original payment method through Freemius.
I will try to fix it first
Tell me what is wrong and I will work on it with you. If I cannot resolve it, you get a full refund. Please try the live demo before you buy so you know what the theme does.
Renewals
Renewals
Plans renew each year. If a renewal goes through that you did not want, email me within 30 days of the charge and I will review it.
Exceptions
What is not refundable
- Purchases older than 30 days
- Changing your mind, or wanting a feature the theme does not have, when there is no bug or problem to fix
How
How to request a refund
Email hello@matthummel.com with the email address you used at checkout and a short note on what is not working. I reply within one business day, Eastern Time.
Last updated: November 2, 2026.