# Refunds

- Link: https://matthummel.com/refunds/
- Published: 2026-11-02T15:38:03+00:00

Legal

# Refund policy

A 30-day money-back guarantee on theme purchases. Freemius processes the refund;
this page says when it applies and how to ask.

[How to ask for a refund](https://matthummel.com/refunds/#how)

[License](https://matthummel.com/license/)

On this page

 [30-day guarantee](https://matthummel.com/refunds/#guarantee) [Renewals](https://matthummel.com/refunds/#renewals)
[Not refundable](https://matthummel.com/refunds/#not-refundable) [How to ask](https://matthummel.com/refunds/#how)

Guarantee

## 30-day money-back guarantee

If Cobble & Candle has a bug or problem that you and I cannot resolve, email me 
within 30 days of purchase and I will refund the full amount. Refunds go back to
the original payment method through Freemius.

### I will try to fix it first

Tell me what is wrong and I will work on it with you. If I cannot resolve it, you
get a full refund. Please try the live demo before you buy so you know what the 
theme does.

Renewals

## Renewals

Plans renew each year. If a renewal goes through that you did not want, email me
within 30 days of the charge and I will review it.

Exceptions

## What is not refundable

 * Purchases older than 30 days
 * Changing your mind, or wanting a feature the theme does not have, when there 
   is no bug or problem to fix

How

## How to request a refund

Email [hello@matthummel.com](https://matthummel.com/refunds/hello@matthummel.com)
with the email address you used at checkout and a short note on what is not working.
I reply within one business day, Eastern Time.

Last updated: November 2, 2026.