# Account

- Link: https://matthummel.com/account/
- Published: 2026-10-28T20:21:44+00:00

Account

# Your licenses and downloads

Sign in with the email you used at checkout. You can download the theme, see your
license key, move a site, or get an invoice.

[Open your account](https://customers.freemius.com/store/21514/)

[How it works](https://matthummel.com/account/#how)

On this page

 [What it keeps](https://matthummel.com/account/#account) [How it works](https://matthummel.com/account/#how)
[Who does what](https://matthummel.com/account/#who) [What I share](https://matthummel.com/account/#share)
[FAQ](https://matthummel.com/account/#faq)

Your account

## What Your Account Keeps

There is no sign-up form on my site. Your account lives with Freemius, the service
that runs my checkout. You use the email you bought with.

### Your license key

It is in your receipt email, and it stays in your account.

### Downloads and updates

Get the theme zip and every new version I release while your license is active.

### Receipts and invoices

Download a receipt or invoice any time you need one for your records.

### Your sites

Move a license to another site when a project changes hands or moves.

Free plugins do not need an account. You download them from [the shop](https://matthummel.com/shop/).

Step by step

## How It Works

### Buy at checkout

Pick a plan on the product page. Checkout opens right there, with no cart page.

### Check your email

Your receipt, license key, and download arrive by email.

### Sign in when you need something

Use the same email to sign in to your account. Download again, move a site, or get
an invoice.

Transparency

## Who Does What

I would rather you know who handles what before you pay.

### Freemius

It is the merchant of record. It takes your payment, handles sales tax and VAT, 
issues your license key, sends the receipt, and delivers the zip and the updates.

### Me

I build the themes, write the guides, and answer your email. If I cannot fix a bug
or problem, you get a refund within 30 days.

I never handle your card details. My [privacy page](https://matthummel.com/privacy/)
lists the tools I use.

Knowledge sharing

## What I Share With You

I would rather you know what you are buying. So I share the work.

### Try before you buy

Every theme has a live demo you can click through.

 [See the shop ](https://matthummel.com/shop/)

### Read what changed

Each release is listed in the [changelog](https://matthummel.com/changelog/). Block
themes come with an owner guide.

### Read the code

Themes are GPLv2 or later, so you can read and change them. Free plugins are on 
GitHub.

Questions

## Account Questions

Do I need an account to buy a theme?

No. You buy at checkout with your email. Later, you sign in to your account with
that same email.

Do I need an account for the free plugins?

No. You download them from [the shop](https://matthummel.com/shop/), and nothing
needs a login.

Where is my license key?

In your receipt email, and in your account.

How do I move my license to another site?

Sign in to your account and move it there. If that does not work, [say hello](https://matthummel.com/contact/)
and I will help.

What if I lost the email I bought with?

Write to me and I will sort it out. Tell me the name on the order and when you bought.

Can I change my plan?

Write to me and I will sort it out.

What happens when my license expires?

The theme keeps working on your site. Updates and email support stop until you renew.

Can I get a refund?

If I cannot fix a bug or problem, you get a refund within 30 days. [Say hello](https://matthummel.com/contact/)
first, so I can try to fix it.

Who sees my payment details?

Freemius takes the payment, so it handles those details, not me. My [privacy page](https://matthummel.com/privacy/)
lists the other tools I use.

 Need help

## Lost something? Ask me.

Lost your license email, or need to change plans? Write to me and I will sort it
out.

[Say hello](https://matthummel.com/contact/)

Remote · within one business day (ET)